Returns, Refunds & Cancellation Policy

Effective Date: 28/10/2026

Visto provides digital streaming services, subscriptions, and online content through its OTT platform. As all services are delivered electronically and no physical products are sold, returns are generally not applicable.

Nature of Services

All products and services offered are digital and are delivered instantly to the user’s registered account upon successful payment.

No Returns / No Cancellation

• All subscription plans and digital services are non-cancellable once activated.
• No returns are accepted as there are no physical goods involved.

Refund Policy

• Payments made for subscriptions, memberships, or digital content are non-refundable once the service has been activated.
• No refunds will be issued for partially used subscription periods.

Exceptions (If Applicable)

Refunds may be considered only under the following circumstances:

• Duplicate payment transactions
• Payment deducted but service not activated
• Technical errors verified by our support team

If approved, refunds will be processed within 5–7 business days to the original payment method.

Non-Refundable Services Include

• OTT subscription plans
• Premium memberships
• Digital content purchases
• Any service that has already been activated or accessed

Technical Issues

If you experience difficulty accessing your services due to technical or account-related issues, please contact our support team. We will review and resolve the issue on priority.

Contact Information

For any billing or service-related concerns, please contact: vistosupport32@gmail.com

Policy Updates

Visto reserves the right to modify or update this policy at any time. Changes will become effective immediately upon posting on the platform.